Note: This article applies to Sideline & Team Number accounts only.
Did you originally sign up for a monthly subscription and you would like to upgrade to a semi-annual (6-month plan) or yearly subscription or vice versa? If so, you can most certainly change your subscription length by following the steps below.
--Tab 1 Start--
To switch your subscription length:
- Sideline app Settings.
- Tap Subscription.
- Your current subscription will be displayed at the top, from there choose the subscription you want.
- Tap Subscribe.
Note: If you are switching to an annual subscription (from a 1-month or 6-month subscription) you will be charged by Google immediately. This change will be reflected in your app store account and Settings (under subscription).
--Tab 1 End--
--Tab 2 Start--
To switch your subscription length:
-
Cancel your active Sideline subscription
- Within your App Store, view your subscription expiration date in Manage Subscriptions
-
Re-subscribe to Sideline
- Choose your desired subscription length and follow the phone prompts
To avoid being double charged (charged for your new & existing subscription):
Do not subscribe to the new subscription period until the date on which your canceled subscription expires (won't be auto-renewing)
Example: If you cancel on April 1st, but your subscription renewal date is monthly on the 15th, then you should only re-subscribe starting on the 15th.
--Tab 2 End--
If you have further questions in regards to your active subscriptions, please contact your iTunes or Google Play app store, or reach out to our support team by submitting a request.
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