Sideline's 'Call Announcement' feature helps to separate your Sideline voicemail from your regular voicemail. Enable this feature to in an attempt to resolve the issue of incoming Sideline calls routing to your personal voicemail.
How to enable via Sideline
- Sideline Settings
- Under 'Calling', tap 'Call Announcement' to enable (green)
- Ensures your caller will be routed to your Sideline voicemail after declining a call (and not your personal voicemail)
- Extends the number of rings before the call is sent to voicemail
How it works
After answering an incoming call, an audio prompt will tell you to press "1" to accept the call or hang up to send it to voicemail.
If you have questions on this feature or are having trouble with your calls routing to your personal voicemail, please submit a request and we'll gladly assist you.