Sideline's 'Call Announcement' feature helps to separate your Sideline voicemail from your regular voicemail. If your incoming callers are being routed to your personal voicemail, we recommend enabling the Call Announcement feature at all times.
How to enable via Sideline
- Sideline Settings
- Under 'Calling', tap or swipe the button 'Call Announcement' to enable (green)
Note: Team Number accounts will not see this feature in the Settings menu as it is enabled at all times.
- Ensures your caller will be routed to your Sideline voicemail after declining a call (and not your personal voicemail)
- Extends the number of rings before the call is sent to voicemail
How it works
After answering an incoming call, an audio prompt will instruct you to press "1" to accept the call or hang up to send it to voicemail.
If you have questions on this feature or are having trouble with your calls routing to your personal voicemail, please submit a request and we'll gladly assist you.