In order to start sharing your number, as the Admin, you will need to send an invite to all members so they can join the team successfully.
Important:
- Only Team Admins are authorized to send invites; members cannot.
- Admin is the member who set up the account first (more info).
- The person sending the invite can only send it to those who do not currently have an account.
- If they have an account, the member will receive an "Existing account found" error and will need to close their current account and cancel the subscription.
- Landlines cannot be invited to join a Team Sharing account (their invite will be stuck as pending, and will have to be removed)
--Tab Names--
--Tab 1 Start--
Sending an Invitation
Have the Team Admin (person who set up the account):
- View Sideline Settings.
- Tap Team Sharing (click continue if you haven't set up Team Sharing yet).
- Tap the + sign (or the Invite member button) to invite a member.
- Select the contact (or enter the cell number) you wish to send the invite to.
- A pop-up "Invite to Team" will display, tap "Invite" (or cancel if this was done in error).
- The Contact will then display in the list as an "Invite pending" invite.
Accepting an Invitation
The information seen below applies to a member who received a Team Sharing invite to their Android device. Follow the steps on how to accept the invite.
Member Experience
Once the Admin has sent the invite, the recipient of the invite will get a text message to their mobile number with a link to download Sideline as a first step.
Member Next Steps
After the team member has downloaded Sideline, they will need to:
- Open the Sideine app.
- Select "Create New Account"
- Enter your mobile number, then tap Continue.
- Create a strong password that meets the requirements.
- After agreeing to the Privacy Policy & Terms of Service, click "Agree & Continue"
- Verify your number:
- We will send a verification text to confirm the invite.
- Enter the 4-digit confirmation to continue.
- Click the "Accept Invitation" button to join the team.
- Permissions screen: Select "Accept" to continue and "Allow" each permission when prompted.
- More info on why we require permissions.
When the member can view the inbox, that means that they have been successfully added to the team. To confirm, they can go to Sideline Settings > Team Sharing, and they will see their name along with their status.
--Tab 1 End--
--Tab 2 Start--
Sending an Invitation
Have the Team Admin (person who set up the account):
- View Sideline Settings.
- Tap Team Sharing (click continue if you haven't set up Team Sharing yet).
- Tap the + sign to invite a member.
- Select the contact (or enter the cell number) you wish to send the invite to.
- A pop-up "Invite to Team" will display, tap "Invite" (or cancel if this was done in error).
- The Contact will then display in the list as a "pending" invite.
Accepting an Invitation
The information seen below applies to a member who received a Team Sharing invite on their iPhone. Follow the steps on how to accept the invite that was just received.
Member Experience
Once the Admin has sent the invite, the recipient of the invite will get a text message to their mobile number with a link to download Sideline as a first step.
Note: If the invite is not being received via text message, simply download Sideline from the app store and accept the invite from within the app.
Member Next Steps
After the team member has downloaded Sideline, they will need to:
- Open the Sideline app.
- Select "Create New Account"
- Enter the following information:
- Your first and last name
- iPhone number
- A strong password that meets the requirements.
- After agreeing to the Privacy Policy & Terms of Service, click "Continue"
- Verify your number:
- We will send a verification text to confirm the invite.
- Enter the 4-digit confirmation to continue.
- Click the "Accept Invitation" button to join the team.
- Permissions screens: Select "OK" on the next two screens to allow permissions when prompted.
- More info on why we require permissions.
When the member can view the inbox, that means that they have been successfully added to the team. To confirm, they can go to Sideline Settings > Team Sharing and they will see their name along with their status.
--Tab 2 End--
If you need further assistance, please submit a request.
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