Team Sharing Admins can easily remove Team Sharing and switch to an Individual account without having to alter their subscription (since Team Sharing and an Individual Sideline account cost the same). Follow the instructions below to switch your account.
Step 1: Remove all members from the Team (if applicable)
If you currently share your number with other team members, you'll need to remove them at this time. (If you are the only one on the team currently, please skip to Step 2 below.)
Instructions: How to remove someone from Team Sharing
Step 2: Remove yourself from the Team
After all team members have been removed from the account, you will need to remove yourself from the team. View instructions HERE.
Step 3: Choose to keep or change your Sideline number
After you delete your name from the team, you'll be presented with a pop-up containing two options relating to your current Sideline number (pictured below):
Tap Cancel if you wish to keep your Team Sharing account and forego switching to an Individual account.
Option 1: Keep Number & Leave Team
This option allows you to keep your Sideline number after you are removed from the Team Sharing account. If you choose this option, your Team Sharing account will be converted to an Individual account automatically.
Option 2: Change Sideline Number
If you choose this option, your Team Sharing account will be converted to a new Individual account, in which you'll be prompted to choose a new number to use with Sideline upon login.
After you've selected to change your number:
- Tap 'Log In'
- Choose a new number (starting with the area code)
- Tap 'Search Available Numbers'
- Once you've chosen your desired number, tap 'Choose this Number'
- Enter your iPhone number and your current Sideline password
- Tap 'Confirm Account'
You will now have an Individual account with a new Sideline number.
If you have further questions regarding this process, please submit a request, and we'll gladly assist you.
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