As a member of the team, you can delete an entire conversation from your inbox, but please be aware that it will also be deleted from the other member's accounts.
Because of this, it is important to not delete any information from your inbox as those changes will automatically sync to the other members of the team, and you nor Sideline will be able to recover any data once deleted.
To delete an entire conversation thread from your inbox:
- Swipe from right to left on the conversation you wish to delete
- Tap Delete, and it will be removed from your inbox
To delete a message, call, or voicemail from a conversation:
- Open the conversation you wish to delete the communication from
- Tap and hold the info you wish to delete (this will bring up your options)
- Tap Delete
If you wish to delete more than one message, call, or voicemail, you will have to repeat the process above for each individual item. We're sorry for the inconvenience but as stated above, bulk actions are not supported at this time.
If you have further questions, please submit a request.