Note: If your Caller ID is displaying as Spam, Scam, Spam risk, etc, click HERE for next steps.
From what we've seen, it is unlikely that Carrier spam-blocking apps will successfully work with Sideline. When enabled, these apps impact how Sideline is meant to function, and you will likely see one or more of the following issues:
- Incoming Sideline calls will NOT ring and/or go straight to voicemail (only see a notification of a missed call or voicemail)
- Incoming calls meant for Sideline will route to your cell number (this includes voicemails, too)
Why?
Sideline uses pilot numbers to connect your calls. Since these pilot numbers are used every time you make or receive a call, the spam-blocking software you have on your phone will most likely classify the pilot numbers as spam due to high use and thus block them.
Note: If the person you're calling has spam-blocking software enabled, your call might be marked as spam and blocked due to Sideline's use of pilot numbers to route your calls. If this is the case, please contact support and we will further assist you.
We're sorry for any inconvenience this may cause. However, we do have spam recognition for Sideline Android users currently and are working on this feature for iOS.
If you have further questions, please submit a request.
Comments
0 comments
Article is closed for comments.