What are the limitations with Team Sharing?

With the many benefits of Team Sharing, please note there are some restrictions to consider before signing up. Below is a list of what Team Sharing accounts are not compatible with.

Limitations with Team Sharing Accounts:

1. A max of 5 team members can be added to one team (this includes the Admin). 
2. VoIP/WiFi Calling is not available.
3. 'Forwarding all calls to voicemail' setting is not available. 
4. 'Call Announcement' feature ("press 1 to answer the call") cannot be disabled.
5. Landline numbers cannot be invited to a Team account.
6. Porting
   • Porting in your number is not an option after switching to Team Sharing. (Your number must be ported in before you share it with your colleagues.)
   • Porting out of Team Sharing is not allowed with active accounts. (The Admin must disband/close the team first)
7. You can't invite users with an existing Sideline, TextFree, or Pinger account.
   • They will receive an error message. Instructions on how to correct this issue can be found here

In addition to the above limitations & incompatibility with certain settings:

Non-Admins (ie, team members) cannot:

• Send invites
• Manage billing or subscription details
• Close the team
• Remove team members 

If you have any questions or concerns, please submit a request.