If you've received this message in Sideline:
"Something Went Wrong - There may be an issue with your connection. Please try again or visit our help center if you need a hand."
This is likely due to not having an established WiFi connection or carrier data. Sideline uses your carrier data and connection to properly function, so without a stable connection, you will likely see this error message when using Sideline.
If you're receiving this message, please check your connection and try using Sideline again to see if the issue has been resolved. If you're still experiencing issues, please submit a request.