Common Troubleshooting Topics
- Holiday Hours for Support
- Sideline Service Status Page
- Basic Troubleshooting Steps
- How do I update the cell number that's registered to my Sideline account?
- "Something Went Wrong" error message
- Receiving a network error message?
- (Android) Why am I unable to attach videos when sending a message?
- Can I reopen my Sideline account?
- What does the "Approaching Carrier Limit" warning message mean?
- Experiencing performance issues while using Sideline?
- How to clear cache for Sideline on your Android device
- How to record your screen (iOS)
- Notification Troubleshooting
- iOS No longer receiving notifications? (after iOS 12 update)
- Still receiving calls after deleting Sideline
- (Android) Error message "Please set your device to the correct date"
- Caller ID Troubleshooting